Refund policy

We do not offer a refund, which means you can only exchange the products you bought but cannot get a refund.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

No exchange is accepted if the product is opened.

Refunds
We do not accept refunds only exchange
If more than 15 business days have passed since we’ve approved your return, please contact us at nboustany@spexme.com.